Applications, Bleed, RIP Software…. We get asked lots of questions about the world of Wide Format on a daily basis. At Signmaster we are here to help and our lovely team of experts have pulled together a handy A to Z guide answering the most frequently asked questions.
Introducing the Signmaster A to Z of Wide Format
This is a series of helpful blogs, guides and articles that we hope you will find useful. We will post a new blog every fortnight and we’d love to know what you think so please comment or drop us an email. We’d love to hear from you!
This week it’s all about N is for Next Day
We all know how important fast delivery is in our day to day lives, with next day delivery now becoming the norm and same day delivery rising in popularity and availability.
Whether you sell to other businesses or direct to the end consumer, your delivery options are a big concern for your customers, and getting them right is a clear way to result in happier customers, increased customer satisfaction and repeat business.
Here are our top tips on getting your delivery service right.
Your Delivery Promise
Having a delivery promise will encourage people to buy and research shows that it is one of the most important factors for online shoppers and is a cause for shopping trolley abandonment.
Sharing clear information about delivery costs and time-frames help shoppers to feel confident about placing their order with you. Giving them delivery options (standard, next day, same day and time specific) is a great way to keep them happy too.
Next Day Delivery
Customers want and, in many cases, need their orders FAST and next day delivery is now becoming the norm with an increase in popularity and availability of same day delivery (think Amazon Prime Same Day). Many customers are willing to pay extra for a next day delivery service but if you are able to offer it as standard then all the better. It is important to communicate clearly the cut off for next day delivery i.e. a banner on your website stating all orders need to be placed by 3pm to receive the order next day (or next working day).
Free Delivery
Many customers look for a free delivery option and it can be one of the main factors when they decide to complete their transaction with you.
You can either offer it on orders over a certain value or if you can on ALL orders!
Here at Signmaster we understand the importance of a fast, affordable and reliable delivery service and therefore we offer FREE next working day delivery on our ink & media orders. See here for details or give us a call on 01948 662669 to find out more.
